The Complete and Integrated Business Management / ERP System for MTO / ETO Manufacturers who want to:

Key Benefits:

– Control Costs Accurately

– Estimate and Quote Accurately

– Plan and Schedule Effectively

– Deliver RELIABLY to promised date

Isah gives you a complete forward view of your manufacturing business, along with its financial history and is easily integrated into existing financial packages like Pastel, Sage, Syspro, SAP, Oracle, etc..

“In my 20 years of experience addressing the needs of Make to Order manufacturers, I have never come across a system like this. Isah is the most complete and integrated system for the MTO / ETO industry.” – Ian Huntly, CEO of Rifle-Shot Performance Holdings (Pty) Ltd. 

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Ross Enterprise
Ross Enterprise ERP is built specifically for process manufacturers who transform natural products through recipes and formulas and want to streamline operations, quickly bring new products to the marketplace, ramp up production and cut costs while complying with stringent retailer requirements and federal regulations.


Key Benefits:

  • Maximising, utilization and yield on plant and raw materials
  • Bi-directional lot traceability
  • Process Cost and quality management
  • Product lifecycle management
  • Shelf life, rotation, re-cycles, by / co products and many others
  • Tightly coupled customer service and production processes

Ross is a full-fledged ERP solution core that covers financial, manufacturing, maintenance and distribution. With over 100 documented critical needs in process manufacturing, Ross is truly the perfect fit to accurately control your processing business as you grow your company and strengthen your brand.

“The minute you tell a wholesaler or retailer that you have an ERP system that can track and manage contracts and chargebacks electronically—and that you are EDI capable, you just moved one step closer to doing business with them.” – Arshad Kagalwalla Director of Finance, Novel Laboratories


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SE Suite offers a set of multilingual modules that are natively integrated and fully Web-based to automate the processes required to improve and optimize the different business areas at organizations, boosting quality of management, cutting operating costs and facilitating compliance with the main market standards and regulations.

Key Benefits:

Main business processes covered by the suite:

  • Business Process Management
  • Corporate Performance Management
  • Enterprise Asset Management
  • Enterprise Quality Management
  • Governance, Risk and Compliance Management
  • Human Development Management
  • IT Service Management
  • Product Lifecycle Management
  • Project and Portfolio Management
  • Enterprise Risk Management


Main regulations met by the suite:

  • ISO 9000
  • ISO 13845
  • ISO 14000
  • ISO/TS 16949
  • Six Sigma
  • CMMI and many others…


 More than 2000 companies worldwide trust SoftExpert’s solutions to streamline their work processes, simplify tasks and manage information. With solutions that simplify operational effectiveness, customers remain in control of their businesses and can radically reduce or eliminate the exhorbitant costs of non-conformances.

“DeKalb Metal Finishing was able to conquer the process approach, as required in ISO/TS 16949, through the use of SoftExpert’s BPM Solution. Not only did this solution allow us to easily map our processes, but it was essential in allowing us to understand how our business was working, and where the inefficiencies were. This solution has allowed us to reduce costs for both our organization and for our customers, through the continual improvement derived from its use.”  Paul Fry – Manager  Dekalb Metal Finishing – USA

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Incorporation of a production order model, a continuous time bucket (bucketless planning) and production flow synchronization, forms an innovative approach to complement MRP manufacturing planning process by synchronizing ERP in a dynamic, comprehensive model. This concept enables controlling production and inventories, in the medium- and long-term at finite capacity under constraints.


Key Benefits:

  • Up to 100% gains in customer service level and on-time performance
  • Up to 25% productivity gains and production cost reduction
  • Up to 75% reduction in wait time and cycle time
  • Up to 50% reduction in raw material, semi- finished and finished product inventories
  • Up to 400% time savings


For who?
For manufactures who are subject to pressures summed up by four factors:

Price. To keep their customers following trade liberalization and the accession of emerging nations, companies must reduce their costs to maintain their margins.

Quality. Customers are more demanding: only companies that manufacture mid-range and high end products are still present in the market.

Quantities. The products’ life cycle is shortening, the number of parts numbers is increasing and ordered quantities are decreasing. Companies can no longer turn a profit using the economies of scale guaranteed by mass production.

Lead times. The decrease in quantities ordered and the shortening of the product life cycle mean that customers require increasingly shorter manufacturing and delivery lead times to meet changing and unpredictable requests.

The Leibherr Group is a large German equipment manufacturer specialising in cranes, aircraft parts and mining machinery. They experienced:

– 90% percent of service rate after 2 months of operation (compared to 70% before). No more  missing parts during installation due to planning related reasons

– Reduction in lead times and cycle times.


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Proficy Plant Applications
The Proficy Plant Applications Manufacturing Execution System provides powerful, holistic performance management that enhances competitiveness. Operational agility in manufacturing has never been more critical, which is why manufacturing companies turn to Proficy for Manufacturing Hybrid (PfMH) software solution.


Proficy for Manufacturing Hybrid (PfMH) delivers manufacturing intelligence to help speed up production, improve quality and reduce costs. GE’s Proficy for Manufacturing software solution delivers the critical production insight you need to cut costs, tighten quality control and speed up production. It delivers holistic performance management so you can balance competing aspects of production.

Used in GE’s own Manufacturing businesses, Proficy has proven capability, is scalable and user friendly. Proficy facilitiates the collection, tracking and reporting of manufacturing intelligence to the business. This allows you to respond to changing conditions with real-time mission critical information about products and activities across your factory and supply chain so you can better serve your customers.

Having information visible and actionable allows you to gain insight into the biggest areas of productivity losses so you can improve throughput, quality and profitability. It reduces costs by optimising management of resources, energy and efficiency.

“Proficy Plant Applications enables us to effectively identify and monitor all areas of our manufacturing for inefficiencies, perform root cause analyses, compile historical data summaries, schedule reports, and control Overall Equipment Efficiency.” – Jose Marriro Dias, Latin America and Puerto Rico Region IT Director, Pfizer.


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WAM Supply Chain
A successful supply chain requires continuous improvement.
Working from spreadsheets or with archaic software not only slows improvements – it prevents smooth day-to-day operations. Triple Point Supply Chain Optimization (SCO) combines collaborative and integrated planning, optimization, monitoring, and response to address the unique challenges found in managing complex process industry supply chains

Triple Point for Supply Chain Planning & Scheduling provides real-time visibility across the entire supply chain. It assesses your company’s inventory, forecasts, production, distribution, orders, purchasing, finished products, and raw materials to calculate a real-time projection of your supply chain out into the future. A sophisticated Supply Chain Monitor allows you to quickly assess performance of all SKUs over time. The Supply Chain Monitor also supports what-if planning for assessing the impact of unplanned events.

Key Benefits:

  • Optimise Sourcing
  • Ensure accurate demand forecasting
  • Facilitate Effective Sales and Operations Planning
  • Maintain Balanced Production Planning and Scheduling
  • Reduce Distribution Costs
  • Be Prepared to Manage Unplanned Events
  • Improve Customer Service
  • Track performance KPI’s

Exceptional service depends on having the right inventory in the right place at the right time. However, extended global networks with multiple warehouses, terminals, and customer-sidings, along with ever-increasing product ranges are making the task of delivering on-time and in-full a deceivingly difficult process. Triple Point for Supply Chain Planning & Scheduling (SCPS) delivers the information you need to achieve minimal distribution costs.


“Our selection of the Triple Point solution was greatly influenced by its ability to quickly and easily model the complexities of process supply chains, provide visual displays, and deliver powerful optimization capabilities.”

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IntelliPERMIT is a proven software solution for managing your entire permit-to-work and isolation process with an emphasis on safety and reliability.
It helps to ensure that hazards are correctly identified when maintenance takes place, and that the necessary safety precautions are understood and adhered to. Authorisation of permits is controlled and audited to ensure compliance to procedures and increase accountability by the individuals involved.

Key benefits:

  • Managing competencies and training of operations personnel
  • Improving control of contractor work
  • Optional integration into site access control preventing entry into hazardous areas, or exit from site without closing off permits
  • Enhancing visibility on all work taking place in the plant
  • Improving management of complex isolations
  • Reducing audit time and more effective handling of non conformances relating to safe work
  • Training operators every time they create permits through the innovative permit wizard which prevents rote/routine permit entries
  • Allowing management to delegate their responsibilities properly to operations with clearly defined safe work procedures and rules enforced

Customer list includes BHP Billiton; Xstrata Copper; Lonmin Platinum; Eskom Koeberg Nuclear Power Station; AECI Heartland; Anchor Yeast; Lanxess; SA Calcium Carbide and many others.


The Groote Eylandt Mining Company (GEMCO), one of the world’s leading suppliers of manganese ore, has implemented IntelliPERMIT to tighten and streamline safety procedures at its site in the remote reaches of northern Australia.


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